FAQ
1. How can I place an order?
- Simply browse our collection, add items to your cart, and proceed to checkout.
2. What payment methods do you accept?
All Payment Received by USD
- Visa
- Mastercard
- Maestro
- American Express
- JCB
- Visa Electron
- Discover
- Diners Club and secure online payments.
3. Do you ship internationally?
- Currently, we ship within the USA. International shipping may be added soon.
4. How long does delivery take?
- Orders are processed within 1–2 business days and delivered in 5–8 business days.
5. Can I track my order?
- Yes, once your order is shipped, you’ll receive a tracking link via email.
6. What is your return policy?
- We accept returns within 30 days of delivery if items are unused and in original condition.
7. What if I receive a damaged product?
- Please contact us immediately with photos, and we’ll arrange a replacement or refund.
8. How can I contact customer support?
Business Name: Cocovarve
Support Time: 09:00 AM to 10:00 PM (Mon to Fri)
Number: +1 212 722 4300
Email: info@cocovarve.shop
Address: 517 E 117th St, New York, NY 10035, United States